Transporting passengers with Alzheimer's, dementia, or other cognitive conditions requires a different level of care, patience, and training. Our drivers are specifically prepared for this responsibility.
Drivers serving passengers with cognitive conditions complete specialized Passenger Service & Safety training.
Our drivers are selected and trained to remain calm, patient, and reassuring in any situation.
We keep families informed and are experienced in coordinating with caregivers and family members.
Every trip is handled with the highest level of attention to ensure passengers feel safe and comfortable throughout.
Patients at all stages of Alzheimer's disease transported safely to medical appointments and day programs.
Individuals living with dementia who require patient, consistent transportation support.
Residents of memory care facilities transported to appointments, activities, and outings.
Regular transportation to and from adult day programs and cognitive support services.
We believe in honest, upfront pricing. No hidden fees — just a straightforward load fee plus mileage. All rates are per one-way trip.
When you ride with us, you're not just getting a driver — you're getting a team that genuinely cares about your wellbeing. Founded by a family who experienced firsthand the impact of poor NEMT service, we built Horton Coles on a foundation of compassion, attention to detail, and going above and beyond for every single passenger.